In the competitive landscape of healthcare, patient experience plays a pivotal role in shaping the success and reputation of medical practices. Understanding the significance of patient experience in healthcare is crucial for building trust, satisfaction, and fostering long-term relationships. In … Continue reading
Has your practice embraced the latest patient engagement trends? Or are you still waiting for life to return to normal after COVID-19? One thing you should know for certain is that patients aren’t waiting. They’re already living a new normal … Continue reading
Patient service is arguably the most critical aspect of your medical practice to get right. Outstanding patient service can overcome poor marketing, but it is incredibly difficult (and expensive) to replace poor patient service with even the most exceptional, “delightful” … Continue reading
Quiz time, friends! What’s better than acquiring one new patient? The answer is not “acquiring two patients:” but retaining every single one of your existing patients! Having been in healthcare marketing for over 40 years, we understand the excitement that … Continue reading
A satisfied patient is your best healthcare marketing strategy. Period. If you’re a regular reader of Practice Builders’ blog, you must have noticed that we emphasize the importance of patient satisfaction and a seamless, personalized patient experience across all touch … Continue reading
Dental referral marketing (or word-of-mouth marketing) is a powerful marketing strategy and one of the best tactics for acquiring more patients and improving conversion rate. However, finding the right ways to motivate your existing patients to refer their family and … Continue reading
Whether you have just launched your chiropractor practice or have been growing steadily for years, the most important part of the growth is attracting new patients. Regardless of how exceptional of a service you perform, but “getting your brand out … Continue reading
What is the most important thing you can do to attract more patients to your practice and increase word-of-mouth referrals? The answer is: by improving your patient service. No matter how fantastic you think your products are, or how experienced … Continue reading
Every medical practice owner wants to see only positive reviews about their services. The truth is, we don’t live in a perfect world, and you will get negative feedback, however hard you try to please patients. There’s no way around … Continue reading
Ever wondered what makes your patients satisfied? Low price? Glamorous waiting area? Convenient parking? Flexible appointment slots? Healthcare providers and marketers have been struggling with the answer to this question for decades, and for almost as long, marketing experts have … Continue reading
