Recently, an analysis of over 30,000 online reviews of medical practitioners confirmed poor service is patients’ biggest frustration. In fact, according to this research, 96 percent of patient grievances are due to disappointing service, while the other four percent cite … Continue reading
Your front desk staff pulls a lot of weight when it comes to your medical practice’s customer satisfaction. They’re the first people your patients speak to when they call and the first faces your patients see when they walk through … Continue reading
If there is one thing that nearly all healthcare providers can agree on, it’s the need to attract more patients. Providers share a collective desire to help as many people as possible, achieve and maintain good health. Within today’s digital … Continue reading
Managing audiology patient experiences can be tough, but with a solid game plan you will reach great success. It didn’t take a global pandemic for audiology practices to recognize the value of providing a good patient experience. Nonetheless, practices have … Continue reading
The use of digital marketing in healthcare is no longer an option. It’s a necessity. Why? Because 87 percent of potential new patients start their search for a new healthcare provider online. Eighty-seven percent! That’s a huge market opportunity that … Continue reading
If you are just setting up your medical practice, it can be hard to know where to focus your efforts on achieving your business goals. After all, having read so much about social media, content marketing, online reputation management, and … Continue reading
Building a health care delivery strategy, as defined, that includes all aspects that affect a patient’s ability to get the right care at the right time, should be the forefront of every practice. Here is a step-by-step guide to revenue … Continue reading
Social distancing, virtual consultations, and the spread of the pandemic-these disengaged realities have a common outlook. They are all results of the massive changes seen in 2020, as the world grappled with the century’s worst healthcare crisis. The year 2020 … Continue reading
Patient reviews can be one of your greatest marketing tools. The majority of patients today look at healthcare reviews before choosing their next provider. Social proof can help convince hesitant patients and instill trust in your services. Here are five … Continue reading
New patients aren’t just visiting medical websites any longer. Most of them prefer to find out about a local healthcare clinic through the Internet. They look up review sites, online directories, and check out social media platforms to get additional … Continue reading
